Contact Us

BYKALIV is an internet based business. Our website is our shopfront. Please place your order online and we will deliver to you. We wishes to provide you with the easiest and best online shopping service.

If you have an enquiry about an online shopping, shipping, delivery and care information, or just want to say hi — we‘d love to hear from you. We offers customer care via email. We can be reached by fill out the below form or via email at hello@bykaliv.com and, we‘ll get back to you very soon! (Our operating hours are Monday to Friday, 9am – 5:30pm AEST.)

For candle care information please read our Care page. For further information about support, returns and so on, please take a look at our terms & conditions page of our website just in case we've already covered one of your questions. 

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We're passionate about spreading the word regarding all things candles. If you're a stylist, designer, healthcare professional, therapist, fitness or blogger in Australia and would like to write about BYKALIV or anything related to a collaboration, please get in touch and we'll work something out!

As well, sign up to our Newsletter to be the first to see our latest updates, new products and offers.

If you know anyone else who might love BYKALIV botanical candles, we'd be chuffed if you tell them about us. Let us know what you think or share with your friends on Facebook!

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